60 days of unlimited telephone and email support is provided with the purchase of the main program. Optional add-on module purchases made after the initial 60 day support period will come with 30 days of telephone and email support related to that module. †† Flat Rate Support Flat rate support coverage is available for $249.00 with a 6 incident, 1 year, limit. Each incident has a maximum time limit of 30 minutes. Unused incidents are transferable with annual renewal. †† Single Incident Support Single incident support service is available at $35.00 for the first 15 minutes and $1.50 per minute thereafter. † Custom Programming Custom programming is available at the rate of $100.00 per hour.
	Contact Support Services Phone: 250-821-6973 Email Support Dept
	v4.0 Operations Manual        Request v4.0 Modification         SA v3.1 File Access († Toll charges for regions outside of common calling areas are not included) (†† Toll charges for regions outside of common calling areas and remote access services are not included)