Scheduler
Field Service Dispatch Software
(Optional
module)
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On-site service call
scheduling is easy using Service Attendant's "Scheduler"
module. Features include configurable service hours, zones, lunch
breaks and non-service holidays. Route maps are viewable using a browser.
Email, export and upload functions are provided for dispatching technician
route data. Pending service calls can be logged until ready to be
scheduled and assigned to a tech. The "Scheduler" is integrated
with the service work order software to eliminate redundant keying
of data.
Three types of scheduling screens are included Single Day View Shows service calls for four technicians at a glance (click to view other techs on the same date) Multiple Day View 1 Shows service calls for a single technician over a five day period Multiple Day View 2 Shows service calls for up to 30 days for one or more technicians Click here to view images Field technicians dispatched with a tablet, notebook or laptop computer connected to the internet can update service call data, receive payment then email, or print, the customer a receipt. Two mobile systems are available. Click here for mobile system information |
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