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Proven reliability and performace with repair shops across North America.
Service shop software that's easy to use and maintain with minimal training time required and no monthly fees.

Service order system

CEASA and NARDA printing

Servicebench claim filing

Key Prestige claim filing

Sales P.O.S. system

Work sheets & Invoices

Customer database

Claim & Sales receipts

Satisfusion claim filing

Custom Service Form

Vendor database

Sony claim filing

Inventory database

Accounting data export

CEASA XML claim filing

QuickBooks Interface

Purchase order system

LG Electronics claim filing

Service Manual database

Comprehensive reports

Parts Returns database

Claim Tracking/Billing

Field Service Dispatching

Multi-user compatible

Main Module - Service/Customers/Vendors/Reports/Utilities
- Create work orders quickly with data from Customer database and previous service records
- Track repairs from start to finish including parts orders
- Home service / Field service scheduling and dispatching
- Print Work sheets, CEASA forms, NARDA forms, claim receipt tags and address labels
- Customer and Vendor databases that integrate with other system modules
- Email at the click of a button for Customers and Vendors
- Comprehensive reports
- Claim tracking and billing
- Generic, MYOB and QuickBooks data export functions
- Utilities functions for company setup, default settings, record archiving and maintenance
- Multiple password protection

Sales Module
 - Sales Receipt printing
- Sales Invoice printing (8.5 x 11 detailed)
- Barcode reader compatible
- Create "Quick Sale" invoices or use Customer database information
- Quotes for customers
- Multiple methods of payment, 10 user definable types plus Layaway and On Account
- Split payment capability
- Preferred customer pricing/discounting can be pre-set to apply at the P.O.S.
- Tax exempt customer handling can be pre-set to apply at the P.O.S.
- Sell inventory items, non-stocking items or service items
- Inventory and Service database integration
- Serialized Inventory items prompt users to enter the serial number at the P.O.S.
- Back order capability with purchase order system integration
- Detailed Sales Cash Report with History function for saving reports
- Sales record archiving

Inventory Module
- Multiple markups and sell prices
- Barcode label printing
- Sub-number fields with quick view function
- Usage tracking shows past 12 months, totals up to 3 years
- Parts on order tracking
- Serial number tracking
- Service Manual / Technical tips database
- Parts Returns (RMA) module for returning parts to suppliers
- Minimum, Maximum and Vendor tracking
- Reports for inventory assessment, below min and serial numbers
- Integrates with Service, Sales and Purchase Order systems

Purchase Order Module
- Create P.O.'s quickly using auto-entry of Vendors, Sales, Service and Inventory data
- Automatically update Sales, Service and Inventory databases when receiving parts
- Print or Export purchase orders to .txt, .rtf, .htm formats (XML, Sony formats optional)

Electronic Warranty Claim Filing Options
- Servicebench, Key Prestige Inc & Satisfusion electronic warranty claim filing (KPI 25 Part Layout)
- Sony electronic warranty claim filing
- CEASA XML electronic warranty claim filing
- LG Electronics warranty claim filing

Custom Service Form Module
- Print to your own custom designed service form
- Customization service is available at an hourly rate
- Contact us for details

Multi-User Options
- Allows networking of Service Attendant on multiple PC's at one location
- Record locking edit control
- Easy to configure

QuickBooks Interface Module
- Integrate Service Attendant with QuickBooks accounting software
- Exchange data quickly and easily
- Compatible with Canadian and U.S. single and multi-user editions of QuickBooks

WebServ Option
- Integrate Service Attendant with your web site
- Clients can book service in advance and/or view repair progress
- Drive more traffic to your web site and reduce operating costs
- Standard Perl/CGI web hosting support is all that is required

Append Work Order Module
- Connect your main service center's computer to a remote computer
- Transfer and update selected work orders from one computer to another
- Contact us for details

System Requirements
 - Minimum P200 (faster PC recommended)
- Microsoft Windows 95, 98, ME, NT, 2000, XP, Vista
- Minimum 32 mb of RAM (128 mb recommended for multi-user versions)
- 16 bit colour, 800x600 resolution video display
- Up to 40 mb of hard disk space is required for installation from CD. Downloaded version requires an additional   40mb. Additional space is required as records are created
- Hardware for communications and networking (optional)
Repair shop software for Electronic and Appliance service centers, professional Audio and Video repair shops, Musical Instrument repair, Commercial and Industrial service companies and all industries that require dependable and affordable service shop software.

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